A dedicated, customer-focused and articulate INFORMATION TECHNOLOGY (IT) PROFESSIONAL with more than fifteen years of hands-on experience in providing IT solutions to large private sector and government sector clients. Solid understanding of engineering functions, including systems installation, configuration, programming, testing, support, and incident management. Successfully ran multiple complex projects (in different IT frameworks) within scope, schedule, and budget. Achieved success planning and implementing various IT solutions through the use of the Software Development Life-Cycle methodology integrated with the standard Project Management Process and Agile Process for software development. Integration achieved by applying techniques from CMMI v3.1, Lean Six Sigma, ISO 9001, and ITIL. COMPUTER SPECIALIST with an outstanding record of success delivering enterprise applications and architectures for federal and private organizations. Extensive experience developing short and long term IT strategies, practices, policies, and metrics for highly technical and agile organizations. A decisive and participatory LEADER with keen business acumen, motivating leadership skills, and extensive knowledge of emerging trends in the information age.