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Case Study

Automotive Services

A Global Leader within the Automotive Service Equipment industry struggled with disconnected systems and inefficient data management. We helped transform their operations, boosting efficiency and enabling smooth scalability.
The Results
Growth

The Situation

A global leader within the automotive service equipment industry with 2000+ employees and revenues exceeding $800 million has been managing their organization with Excel spreadsheets and numerous custom applications with minimal interfaces. They decided to establish an ERP system to expand visibility on their financial health, centralize all company-wide transactions, enhance the customer’s expectations with accurate costs and lead times, and improve employee efficiency from top to bottom.

Approach

Collaborative Needs Assessment

UNCOMN was selected to collaborate with the leaders of each function to understand their needs and desires.

Process Mapping

UNCOMN’s process mapping effort to map around 65 business processes provided guidance to our client.

ERP Selection

We assessed to implement an ERP to meet the client’s wants and needs to improve efficiency from top to bottom.

Implementation Support

We supported the implementation through go-live and offer short term support to assist with issues that come up.

Results

Strategic ERP Roadmap

Developed and facilitated business approval of strategic ERP assessment, selection, configuration and testing, and cutover roadmap.

Comprehensive Process Mapping

Created current, future, and a leaner amount of continuous improvement activity list and 65 business processes across order to cash, manufacturing, finance, and new product development.

ERP System Matrix

Created large scale ERP system comparison matrix across all business processes above.

Enhanced Business and IT Alignment

Provided strategic and tactical business input to IT technology and functional business activities.

“We worked closely with an Automotive Services Organization to implement cloud and data solutions that not only addressed their immediate needs but also set them up for long-term scalability and success.”

Joshua Hurst
Tech Lead

Growth & Engagement

30%

Reduction in Production Time

25%

Improvement in Data Visibility

20%

Cost Reduction in Operations

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